Our Commitment to Your Privacy

At Whole Child Success Therapeutics, we understand that privacy is deeply important—especially when seeking mental health services. We are committed to protecting the personal information you share with us and maintaining the trust that is foundational to therapeutic care.

This Privacy Policy explains how information is collected, used, and safeguarded when you visit wcstherapeutics.com.

Use of this website does not establish a therapeutic relationship.

Website Hosting and Platform

This website is created and hosted using Google Sites as part of Google Workspace.

Our Google Workspace account is configured in accordance with HIPAA requirements for protected health information (PHI) when used within appropriate clinical systems. However, this public website is intended for informational purposes only and should not be used to transmit sensitive medical or clinical information.

Secure client communications and clinical records are maintained separately through our HIPAA-compliant client portal (SimplePractice).

Information We Collect

1. Information You Voluntarily Provide

When you contact us through our website, email, phone, scheduling link, or newsletter sign-up, we may collect:

• Name

• Email address

• Phone number

• General inquiry information

• Scheduling details

Please avoid submitting detailed medical or sensitive clinical information through general website forms or standard email.

2. Automatically Collected Website Information

Like most websites, we may automatically collect limited technical data such as:

• IP address

• Browser type

• Device type

• Pages visited

• Date and time of visit

This information helps us understand website usage and improve functionality. It does not include protected health information.

Cookies, Analytics, and Advertising

Our website may use cookies and similar technologies, including Google Analytics and Google Ads, to:

• Understand website traffic and engagement

• Improve content and user experience

• Provide relevant advertisements through remarketing tools

These tools collect non-identifying browsing data. We do not use analytics or advertising tools within our secure client portal, and we do not use them to collect protected health information.

You may adjust your browser settings to decline cookies if you prefer.

To learn more about how Google uses data, visit:
https://policies.google.com/technologies/ads

You may manage ad personalization through Google Ad Settings.

How We Use Your Information

Information collected through this website may be used to:

• Respond to inquiries

• Schedule consultations

• Provide requested information

• Send appointment reminders

• Send newsletters or practice updates (if you opt in)

• Improve website performance and services

We do not sell or rent your personal information to third parties.

Text Messaging (SMS) Communications

If you provide your mobile phone number, you consent to receive text messages related to scheduling, appointment reminders, or service-related communications.

Text messaging is not guaranteed to be secure and may carry privacy risks. Standard message and data rates may apply depending on your mobile carrier.

You may opt out of text communications at any time by notifying us.

Email Communications

If you subscribe to receive updates or communications from us, we may send occasional emails related to services, resources, or announcements.

You may unsubscribe at any time using the link provided in the email or by contacting us directly.

We do not send unsolicited marketing emails.

Scheduling and Secure Client Portal

Whole Child Success Therapeutics uses SimplePractice for scheduling and secure client services.

If you access the client portal, you are entering a secure third-party platform governed by its own privacy and security policies.

All protected health information (PHI) is handled in compliance with HIPAA regulations and is governed by our separate Notice of Privacy Practices, provided at the start of services.

Data Retention

We retain website inquiry information only as long as reasonably necessary to respond to your request or as required by applicable law.

Clinical records are retained in accordance with Arizona state law and professional regulations.

Children’s Privacy

This website is intended for parents, caregivers, and adults seeking services. We do not knowingly collect personal information directly from children under 13 through this website.

If you believe a child has submitted personal information through this website, please contact us so we may remove it.

Data Security

We take reasonable administrative, technical, and physical safeguards to protect the information shared through this website.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure. If you need to share sensitive information, please use our secure client portal or contact us directly for guidance.

Third-Party Service Providers

We may use trusted third-party providers to operate aspects of our website and services, including:

• Google Sites (website hosting)

• Google Workspace

• Google Analytics

• Google Ads

• SimplePractice

These providers operate under their own privacy policies and security standards.

Business Transitions

In the event of a practice transition, merger, or transfer of ownership, website-related information may be transferred as part of that transition in accordance with applicable law and professional regulations.

California Privacy Rights

If you are a California resident, you may have certain rights under the California Consumer Privacy Act (CCPA), including the right to request information about personal data collected and to request deletion of personal information, subject to legal limitations.

Your Rights

You may request:

• Access to personal information you have submitted through this website

• Correction of inaccurate information

• Deletion of personal information where legally applicable

We will respond to reasonable requests in accordance with applicable law.

Terms of Use

Acceptance of Terms

By accessing or using this website, you agree to be bound by these Website Policies. If you do not agree with these terms, please discontinue use of the site.

Informational Purpose Only

The content on this website is provided for informational and educational purposes only. It is not a substitute for professional mental health treatment, diagnosis, or medical advice.

You should not rely on website content as a replacement for personalized care from a licensed professional.

No Therapeutic Relationship

Viewing this website, submitting a contact form, sending an email, or communicating through this site does not establish a therapist–client relationship.

A therapeutic relationship is formed only after appropriate intake procedures, mutual agreement for services, and signed consent documentation.

Not for Emergency Use

This website is not monitored for crisis or emergency communications.

If you are experiencing a mental health emergency, please call 911 or go to your nearest emergency room.

Intellectual Property

All content on this website—including text, graphics, branding, layout, and descriptions of the Integrative Developmental Parent–Child Systems Attachment (IDPSA) model—is the property of Whole Child Success Therapeutics unless otherwise noted.

Content may not be copied, reproduced, distributed, modified, or used for commercial purposes without prior written permission.

External Links

This website may contain links to third-party websites for your convenience. We are not responsible for the content, accuracy, or privacy practices of external websites.

Limitation of Liability

While we strive to provide accurate and up-to-date information, we make no guarantees regarding the completeness, reliability, or accuracy of website content.

Use of this website is at your own discretion and risk.

Whole Child Success Therapeutics shall not be liable for any direct or indirect damages arising from use of this website.

Governing Law

This Privacy Policy is governed by the laws of the State of Arizona and applicable United States federal law.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be reflected by revising the Effective Date above.

Continued use of this website after changes are posted constitutes acceptance of the revised policy.

Contact Information

Whole Child Success Therapeutics
Phoenix, Arizona
(480) 274-5038
info@wcstherapeutics.com

If you have questions regarding this Privacy Policy, we welcome you to reach out.